Following widespread complaints over a major network outage that left subscribers unable to access internet services, MTN Nigeria has issued an official apology, assuring customers that services have been fully restored.
In a message to affected users, the telecommunications giant stated: “Dear customer, we sincerely apologize for the challenges experienced with internet services yesterday in parts of Lagos State.
“This has been resolved, and services are fully restored. Thank you for your understanding.”
The outage began on Thursday and extended into Saturday, resulting in frustration as customers struggled with disrupted communication and financial transactions. Many took to social media to air their grievances.